95% customer satisfaction for Global One-Pak
At GOP, we are constantly trying to understand our customer needs and how we can help resolve them with our fast, responsive solutions.
As part of our 10 year celebrations, we invested in a telephone customer survey to ask some of our customers what they really think about our products and services. We are hugely grateful to all our customers who took part.
Over 70% of our customers responded to the survey, together operating in over 20 different countries around the world. The results were very interesting and will help us shape the direction of GOP going forward by building on the relationships, customer service and innovation GOP has developed in the last 10 years.
Here’s some of the highlights from the survey:
95% of our customers would use GOP again
90% of our customers are pleased with our customer service
84% of our customers believe that we are the most innovative company in our sector
83% of our customers believe we off the best value for money
Click the image below to view our infographic…